Introduction
This Privacy Policy outlines how MSFX LTD collects, uses, and protects your personal data. We are committed to safeguarding your privacy and ensuring that your personal information is protected. This policy is reviewed and updated regularly to ensure compliance with applicable data protection laws and regulations.
This Privacy Policy provides information on how MSFX LTD collects personal data, what we do with it, and with whom it may be shared. We encourage you to read this privacy notice carefully, as it contains important information about who we are, how and why we collect, store, use, and share personal information, your rights concerning your personal information, and how to contact us if you have a complaint.
Who We Are
MSFX LTD ("us", "our", or "we") collects, uses, and is responsible for certain personal information about you. When we do so, we act as the "controller" of that personal information under applicable data protection laws.
Data Controllers and Contracting Parties
Whether you reside inside or outside, MSFX LTD will be the controller of your personal data provided to, or collected by or for, or processed in connection with our services and regulated activities.
Whether Information Has to Be Provided by You, and If So, Why
The provision of your personal data ("Your Data") is required to enable us to provide our services. We will inform you at the point of collecting information from you whether you are required to provide the information to us.
Information Collected by Us
In the course of your registration as a client, signing up for a live account with MSFX LTD, or filling in any form on our website, subscribing to our services, news, or offers, marketing communications, or posting material, the following information about you ("Your Data") will be collected and stored for administrative, service-related, and/or legal purposes.
Information That You Provide to Us Directly
- Personal Information: such as names, addresses, personal registration number, national identification number, passport number, and email addresses.
- Financial Information: trading experience and employment information for appropriateness assessment.
Information Resulting from Observation of Your Activities
- History of website usage or search activities, details of your visits to our website including communication data.
- Traffic and location data, including IP address, operating system, and browser type for system administration and reporting aggregate information to our advertisers.
- Communications between you and MSFX LTD via Live Chat, email, or telephone call.
The Type of Data Collected and Purpose of Collection
Your e-mail address may be used by MSFX LTD in relation to its products and services (including any marketing campaigns related to these products or services). If you do not wish to receive such marketing material and communications, you can opt-out at any time by clicking on "unsubscribe" or by sending an email to smith@msfx.com.
| Personal Data Type | Purpose |
|---|---|
| Personal information: such as gender, name, date of birth, and address | To meet our anti-money laundering (AML) and other regulatory obligations in relation to Know Your Client (KYC) and client due diligence. To verify your identity using our verification processes. |
| Contact information (email address and phone number) | To send you correspondence related to the services provided and to fulfill our regulatory and compliance obligations. |
| Employment information, financial information | To comply with KYC obligations and to meet our regulatory obligations relating to assessing the appropriateness of our products and services. |
| Ethnicity, citizenship, and social security numbers or national identity and passport | To comply with KYC and regulatory trade reporting and other AML obligations. |
| Proof of photo ID, address verification | To comply with KYC and regulatory trade reporting and other AML obligations. |
| Unique device number (IP address) and device information | When you visit our website, navigate through the pages, or fill in any forms, we may collect your unique device number or IP address to set up your profile. |
| Financial sanctions and credit header information | To perform our electronic AML screening checks and comply with other fraud detection policies. This may generate further information on your credit history, criminal convictions, or political interests, leading to decisions based on the results of these checks. |
How We Use Your Personal Information
We use information held about you in the following ways:
- To ensure that the content on our website is presented to you in the most effective manner and to improve the content of our website.
- To communicate with you and provide you with products and services that you request from us or that we believe may be of interest to you.
- Managing and administering the products and services provided to you.
- Keeping you updated as a client in relation to changes to our services and relevant matters.
- To promote safety and security by verifying accounts and activities, and to investigate suspicious activity or violations of our terms or policies.
Who We Share Your Personal Information With
We will not rent or sell your information to third parties outside of MSFX LTD (or the group of companies of which MSFX LTD is part of) without your consent. We may share your information with:
- Service providers and other partners: who globally support our business, such as providing technical infrastructure services, trading platforms, analyzing how our Services are used, providing client service and support, client onboarding, client identity verification, and conducting marketing communications.
- Law enforcement or other authorities: if required by applicable law.
Cookie Data
We use cookies and similar technologies to provide and support our Services. For more information about cookies and how we use them, please read our Cookies Policy.
Transfer of Your Information Outside Your Jurisdiction
Information collected may be transferred to countries outside your jurisdiction for the purposes described in this policy. We utilize standard contractual measures to ensure the protection of your data during such transfers.
How Do We Respond to Legal Requests or Prevent Harm?
We access, preserve, and share your information with regulators, law enforcement, or others by request:
- When we have a good-faith belief that the response is required by law in that jurisdiction.
- When necessary to detect, prevent, and address fraud, unauthorized use of the services or products, violations of our terms or policies, or other harmful or illegal activity.
Your Rights
You have a number of important rights concerning your personal data, including:
- The right to access personal data via a Subject Access Request.
- The right to request correction of any inaccuracies in your information.
- The right to request erasure of your personal data where it is no longer necessary.
- The right to data portability.
- The right to withdraw consent to processing at any time.
- The right to object to processing for direct marketing.
- The right to object to certain other processing of your personal information.
- The right to restrict processing in certain circumstances.
If you wish to exercise any of these rights, please contact us at smith@msfx.com.
Legal Basis for Processing Personal Data
We rely on:
- Contractual necessity: Processing is necessary for the performance of a contract with the data subject.
- Compliance with legal obligations: Processing is necessary for compliance with our legal obligations.
- Legitimate interest: Processing is necessary for the legitimate interests pursued by MSFX LTD.
Keeping Your Personal Information Secure
We have appropriate security measures in place to prevent personal information from being accidentally lost, misused, modified, disclosed, or accessed in an unauthorized way. We limit access to your personal information to those who have a genuine business need to know it.
How Long Your Personal Information Will Be Kept
You can close your account at any time, but for audit trail purposes, MSFX LTD shall hold personal data for a period of at least five years after closing the account.
Changes to This Privacy Notice
This privacy notice was published in [Month, Year] and last updated in [Month, Year]. We may change this privacy policy from time to time, and we will inform you via our website or email.
How to Contact Us
If you wish to contact us with any queries, concerns, or complaints, you can email us at smith@msfx.com
National Requirements
MSFX LTD shall comply with applicable national data protection legislation. If national legislation requires a higher level of protection for personal data than these policies, such stricter requirements are to be complied with.